Release NotesPolycom HDX Systems, Version 18.104.22.168Polycom announces the latest release of Polycom HDX system hardware andsoftware. This document provides the latest information about the followingPolycom software: Version 22.214.171.124 of the Polycom HDX System software Version 1.2.0 of the Polycom Touch Control Operating System software Version 1.2.0 of the Polycom Touch Control Panel softwareFor more information about using the features described in this document,refer to the product documentation available for each Polycom HDX system atwww.polycom.com/videodocumentation.When making a connection from a web browser to configure the Polycom HDXsystem, always enter the address of the Polycom HDX system in one of thefollowing formats: https://hostname or https://10.11.12.13.If Security Mode is enabled on your system, you must use secure HTTPS access(for example, https://10.11.12.13). Click Yes in the security dialog boxes thatappear.Using the HTTPS protocol ensures that the configuration of all login credentials(such as user names and passwords) are transmitted using an encrypted channel,including those user names and passwords used to communicate with third-partysystems on your network. Using the HTTPS protocol severely limits the ability ofanyone on the network to discover these credentials.Installing the SoftwareProcedures for installing Polycom HDX system software are differentdepending on whether the system is covered by warranty or a service plan. Formore information about installing software updates, refer to Installing Softwareand Options for Polycom HDX Systems and Accessories at support.polycom.com.August 2011 3725-23984-042/A
Release NotesPolycom HDX Systems, Version 126.96.36.199Software Version HistoryPolycom HDX System n for issues related to the HDX 4000 privacy shutter, HDX system camera startup, Camera 2 video on HDX 6000 systems, and HDX systems registered to a SIP server3.0.2Support for Telepresence Interoperability Protocol (TIP)3.0.1Support for new EagleEye III and EagleEye Director cameras, new Polycom HDX 4500system; updated Polycom HDX software188.8.131.52Maintenance release that includes updates from software testing with Microsoft Lync Server 20184.108.40.206Correction for an issue involving pairing an HDX system with a Polycom Touch Control3.0Support for Polycom HDX systems and the Polycom Touch ControlPolycom Touch Control SoftwareSoftware VersionDescription1.2.0 Panel SoftwareSupport for USB content with the Polycom Touch Control(Experimental feature)1.2.0 Operating System1.1.0 Panel SoftwareSupport for EagleEye Director camera and CentralizedConferencing Control Protocol (CCCP)1.0.3 Panel Software1.0.3 Operating SystemSupport for Hardware Version 5 of the Polycom Touch Controland corrections for pairing issues1.0.1 Panel SoftwareCorrections for pairing issues1.0.0 Panel SoftwareInitial release1.0.0 Operating SystemPolycom EagleEye Director Camera Software2Software VersionDescription1.0Initial releasePolycom, Inc.
Release NotesPolycom HDX Systems, Version 220.127.116.11What’s New in 18.104.22.168The version 22.214.171.124 software includes the features and functionality of version3.0.2, with the issues listed in “Corrected Issues in 126.96.36.199” on page 26.What’s New in 3.0.2The version 3.0.2 software includes the features and functionality of version3.0.1, with the following additions.Support for Telepresence Interoperability Protocol (TIP)HDX systems with version 3.0.2 software and the TIP option key caninteroperate with TIP endpoints. When the TIP option key is installed, thefollowing changes are made automatically: The 1024 setting is enabled on the Call Speeds screen. A TIP setting is displayed and enabled on the Call Preference screen. A SIP setting is automatically enabled on the Call Preference screen. SIP (TIP) Calls settings appear on the Preferred Speeds screen.HDX SystemsTIP is supported on the following HDX systems: Polycom HDX 4500 Polycom HDX 7000 HD with Hardware Version C Polycom HDX 8000 HD with Hardware Version B Polycom HDX 9006TIP Support NotesPolycom, Inc. Only TIP version 7 is supported. In a TIP call, only XGA content at 5 fps is supported in the Content inConnector (VGA or DVI). USB content from the Polycom Touch Controland People Content IP is not supported in TIP calls. HDX systems cannot host multipoint calls while in a SIP (TIP) call. SIP (TIP) calls must connect at a call speed of 1 Mbps or higher.3
Release NotesPolycom HDX Systems, Version 188.8.131.52For more information about Polycom support for the TIP protocol, refer to thewhite paper Polycom Enhances Its Portfolio with Support of TelepresenceInteroperability Protocol (TIP) and Polycom Unified Communications DeploymentGuide for Cisco Environments.USB Content with Polycom Touch Control (Experimental Feature)The Polycom Touch Control with version 1.2.0 software allows you to showcontent from a USB drive. You can open documents (.pdf), slide shows (.ppt,.pptx), and images (.bmp, .gif, .jpg, .png).You can also annotate files whileshowing them to far sites. For more information, refer to the User Guide forPolycom HDX Systems and the Polycom Touch Control. This is an experimentalfeature and is not yet supported.New API Support for Polycom HDX 7000 and 6000 series systemsNew API support for Polycom HDX 7000 and Polycom HDX 6000 seriessystems is in version 3.0.2.For more information about new API commands in version 3.0.2, refer to theIntegrator’s Reference Manual for Polycom HDX Systems.New API CommandThe following API command is new in version 3.0.2.CommandDescriptionsystemsetting telnetenabledSets or gets the telnet ports.For more information about API commands in version 3.0.2, refer to theIntegrator’s Reference Manual for Polycom HDX Systems.4Polycom, Inc.
Release NotesPolycom HDX Systems, Version 184.108.40.206Basic Mode Renamed Diagnostic ModeIn an effort to reduce the number of issues related to inadvertently disabledHDX system features, Polycom has changed the name of Basic Mode toDiagnostic Mode. Diagnostic Mode is intended to be used for troubleshootingpurposes only. Using this mode results in reduced system functionality as wellas a lower quality audio and video experience. When you enable DiagnosticMode, a popup message displays to remind you that the mode is strictly fortroubleshooting.More Layout Choices for HDX 4500 Systems When Using Two MonitorsIn previous releases, during point-to-point calls without content on PolycomHDX 4500 systems with a second monitor attached, the only layout choice forviewing call participants is the far site on the first monitor and the near site onthe second monitor.With this release, more layout choices are possible. You can use theLayout buttons on the remote control, keypad, or Polycom Touch Control toscroll through the following screen layouts on the HDX 4500:1 Far site full screen on first monitor. Near site full screenon second monitor.2 Near site full screen on first monitor. Far site full screenon second monitor.3 Far site full screen on first monitor. Far site full screen onsecond monitor.Polycom, Inc.5
Release NotesPolycom HDX Systems, Version 220.127.116.11What’s New in Version 3.0.1Polycom HDX 4500 Desktop SystemThe Polycom HDX 4500 system is the latest executive desktop videoconferencing system in the Polycom HDX 4000 series. The Polycom HDX 4500system is the ultimate in desktop video conferencing, designed to enabletoday’s professionals to be more productive and effective right from theiroffices.With a 24” screen, powerful stereo speakers, and sleek design, the PolycomHDX 4500 system is much more than a communications device; it is also a fullyfunctional monitor for your PC or Mac. The Polycom HDX 4500 system sendsand receives up to 1080p, HD video and enables you to attach a secondmonitor. If you have a computer connected to your Polycom HDX 4500system, you can show your computer desktop (content) during a call.Video input and output connections One Polycom High Definition Camera Interface (HDCI) connector toenable input from a camera A DVI connector to enable content sharing from a video source such as acomputer Two DVI connectors to enable video output to main and secondarymonitorsAudio input and output connections A 3.5 mm connector for content input An RCA connector for output to an external speaker systemOther input and output connections A power connector for the monitor A power connector for the system Two LAN ports for IP network access A serial port for RS-232 devicesFor information about setting up this system, refer to the Quick Start Guide forthe Polycom HDX 4500.6Polycom, Inc.
Release NotesPolycom HDX Systems, Version 18.104.22.168Polycom EagleEye III CameraPolycom introduces the Polycom EagleEye III camera, which can provide1080i 60/50 fps, 1080p 30 fps, and 720p 60/50 fps resolutions on all PolycomHDX room systems.The Polycom EagleEye III camera requires that systems are running softwareversion 3.0.1 or later.Polycom EagleEye Director CameraVersion 3.0.1 introduces support for the Polycom EagleEye Director camera.EagleEye Director is a high-end dual camera system that works in conjunctionwith some Polycom HDX systems to provide accurate close-up views of theperson who is speaking while also capturing the room view. The EagleEyeDirector also provides smooth transitions between the close-up view of theperson who is speaking and the room view.A blue LED on the base indicates that the camera has completed powering on.EagleEye Director can use EagleEye II cameras and EagleEye III cameras astracking and room view cameras. The following combinations are supported: Two EagleEye II cameras Two EagleEye III cameras One EagleEye II camera and one EagleEye III cameraTo use the Polycom EagleEye Director camera, systems must be runningsoftware version 3.0.1 or later.For information about installing the camera software, refer to InstallingSoftware and Options for Polycom HDX Systems and Accessories.For information about configuring the camera, refer to the Administrator’sGuide for Polycom HDX Systems.Centralized Conferencing Control Protocol (CCCP)In version 3.0.1, when a Polycom HDX system is deployed in a Microsoft Lync Server 2010 environment, you can place and participate in multipointcalls using Centralized Conferencing Control Protocol (CCCP). CCCP enablesPolycom HDX systems to use Microsoft audio and video servers to hostmultipoint calls.CCCP is supported on the following HDX systems:Polycom, Inc. Polycom HDX 4000 HD systems with Hardware Version C Polycom HDX 4500 systems Polycom HDX 6000 systems Polycom HDX 7000 systems with Hardware Version C7
Release NotesPolycom HDX Systems, Version 22.214.171.124 Polycom HDX 8000 systems with Hardware Version B Polycom HDX 9006 systemsWhen configured for CCCP, a Polycom HDX system can perform thefollowing tasks: Organize and initiate CCCP conferences with Polycom HDX andMicrosoft Lync clients and groups. Join CCCP conferences organized by a Microsoft Lync client. Join a CCCP conference from the Polycom HDX calendar. Add participants to the CCCP conference. Mute and unmute during a conference and be muted and unmuted by theconference organizer. A Microsoft Lync client acting as the conferenceorganizer or a conference presenter can mute Polycom HDX systemsselectively or use the audience mute feature to mute all participants in thecall.For more information about CCCP, refer to the following Polycompublications: Polycom Unified Communications Deployment Guide for MicrosoftEnvironments Polycom User's Guide for HDX Room Systems Polycom User's Guide for HDX Desktop Systems Polycom User's Guide for HDX Room Systems and Touch ControlReal-Time VideoReal-time video (RTV) is the Microsoft corporation’s proprietary algorithmfor the encoding and decoding of real time video within Microsoft OfficeCommunication Server 2007 R2 (OCS) and Microsoft Lync Server 2010environments. Polycom HDX systems have incorporated this feature, whichprovides the highest quality video interoperability with OCS and Lync Server2010.For more information about RTV, refer to the Polycom Unified CommunicationsDeployment Guide for Microsoft Environments.8Polycom, Inc.
Release NotesPolycom HDX Systems, Version 126.96.36.199Federated PresenceFederated presence enables users to see the presence of a user registered on theMS network. In earlier releases, presence worked when users were on thesame network, but not when they were federated.A federated endpoint is an HDX system that is registered to a Microsoft OfficeCommunications Server (OCS) or Microsoft Lync Server and connected tothe enterprise from the public network. With Polycom HDX systems version3.0.1, contact presence updates include federated endpoints.For more information about federated presence, refer to the Polycom UnifiedCommunications Deployment Guide for Microsoft Environments.High Profile over ISDNH.264 High Profile video encoding and decoding preserves video quality andreduces the required network bandwidth. H.264 High Profile video encodingand decoding in ISDN point-to-point calls is supported in version 3.0.1, withthe following restrictions. H.264 High Profile over ISDN is supported on the following HDXsystems:— Polycom HDX 4000 HD with Hardware Version C— Polycom HDX 7000 HD with Hardware Version C— Polycom HDX 8000 HD with Hardware Version B— Polycom HDX 9006 H.264 High Profile is supported only for People video, not Content video. H.264 High Profile is not supported in V.35 broadcast mode.Siren LPRVersion 3.0.1 includes support for Siren LPR. As part of PolycomConstant Clarity, Siren LPR preserves audio quality during high packet loss.Siren LPR status is displayed as the Audio Protocol on the Call Statisticsscreen. Siren LPR or Siren LPR Stereo is shown in green if the system iscurrently experiencing packet loss.Improved Functionality for Receiving and Sending 1080p ContentReceiving and Sending 1080p Content functionality was introduced in version3.0. In version 3.0.1, the call speed